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Reviews

Geoffrey,
5.0

25.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had a lovely stay. Food excellent and staff very friendly and courteous. Covid 19 regulations strictly adhered to. Would have no problem returning as we felt totally safe.

Margaret,
5.0

21.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

It was a pleasure to stay at this lovely hotel, looking out on to the bay, I found the staff so helpful especially when facilitating our seating requirements for dinner. The food was most enjoyable and made more enjoyable by the serving staff. Pleasant and efficient is how I would rate the reception team as well. This hotel is a perfect central location if you want to visit West Cork.

Caitriona,
4.4

21.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Hotel is a great base to explore West Cork, does all the basics well. Staff excellent, food good in restaurant, both dinner and breakfast. Good value, rooms good size and cleanliness was good. Hotel a little tired in places. Paid extra for a bay view but could hardly see out the windows as they were dirty. Also access to the pool was impossible when we wanted to visit due to kids swimming lessons. Saying that, we would stay again in the future and I would recommend to a friend.

Adrienne,
4.0

20.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Stayed in a few hotels around Ireland during are vacation and I have to say it was by far the strictest with Covid restrictions ! Although I fully understand the importance of this I do believe the hotel were a bit over the top and there was a nervousness around all staff and therefore made the visitors uneasy 😟 We were a family of 10 and the other hotels we stayed in accomdated is so we could relax and spend time together whilst still social distancing! This was not allowed here so therefore we only used the hotel to sleep which was a bit disappointing! Other hotels used a function room , with the max capacity allowed... 2 meters between tables and provided some light entertainment! Overall a disappointing end to our staycation 😟

Betty,
4.6

16.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We stayed with you last weekend and despite COVID-19 restrictions it was a pleasant and relaxing stay. Celtic Ross really takes COVID seriously, much more than in other places we stayed in. This adds to the ease, and the staff are super friendly despite the understandable pressure they must be under due to public health advice. You wouldn't know that though, and they made sure we were a priority and that we were comfortable. It was a pleasure staying with you and we would like to come back again soon. Big kudos are due to the restaurant staff who are doing super work. They are worth their weight in gold. Well done guys and thank you.